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A wireless headset offers you signifigantly more freedom while you talk on your cell phone or regular phone. By plugging in the wireless adaptor, you can walk all over your home or office since you aren't tied to any location with a wire. The benefits in an office environment are clear, but these are also great for stay at home parents who may be chasing an active toddler all over the house! The car is another obvious location for the use of a wireless headset.
Good wireless headsets come equipped with volume control and answer buttons and they should be small and fit comfortably over your ear. They should be snug enough so you don't have to worry about the headset slipping off your ear or falling to the ground.